Sunday, November 18, 2012

Chapter 11/12- Post 2


Chapter 12 lists several styles for small group resolution styles. One of these is collaboration which is considered the ideal conflict-resolution strategy for any group. Reaching a consensus requires carefully defining the issues, discussing group-process strategies for communication; agreeing on the paramaters of a good solution; being open, careful, and considerate; listening to all perspectives; and being willing to take the time and energy needed to forge solutions from the best parts of the perspective offered (Harris & Sherblom, 2011, p. 208). On the other hand, competitive resolution has a win-lose orientation. This style is marked by self-interest, rather than mutual interest, and by an assumption of a limited resource and limited possibilities (Harris & Sherblom, 2011, p.211).

As a member of a group, I have experienced both styles of conflict-resolution styles in the past and have found that collaboration always produces the most satisfying result. This is the most rewarding for me since the result is achieved through both parties agreeing mutually. Choosing a competitive style usually leaves one partied dissatisfied and therefore, the issue can never be fully resolved. Both of these resolution styles have also been relevant in my friendships as with most my friends I am able to resolve conflict by collaborating; however, one of my friends always has to be right which causes our arguments to be resolved more competitively.

1 comment:

  1. Hi Daisy,

    I really liked you explanation of the terms and it helped further my understanding of them. I do agree that when a group decides to work together and collaborate it can be helpful because all members can have a say and they all can build something together. I also agree that one or more people will fee dissatisfied with the project. The reasons can be that they felt really strong about their idea and the group did not adopt it. The person also could be upset that their opinion was disregarded which would create anger and hostility. Competitive solutions often have even more anger from those that were not chosen. The reason behind that is because there ideas lost out to another’s. Bothe ways wont create any peace completely but at least in collaboration all members can have a say.

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