Chapter 14- Post 2

This chapter outlines several guidelines to follow in the process of obtaining individual observer feedback on the group process. These guidelines are beneficial to the overall outcome of the group as feedback helps improve how the group is functioning as well as completing its tasks. Furthermore, engaging in group discussion is more useful when the questions are customized to fit the needs of the particular group.
The ten guidelines listed in the chapter are as follows; avoid generalizations (the more specific, the better), focus on behaviors that can be changed, do not debate of argue with the group you are evaluating, do not micromanage the group process, remember your role, accentuate the positive aspects, end with specific suggestions for improvement, be clear and concise when presenting ideas orally or in writing, compliment in public and criticize in private and finally, develop positive relationships (Harris & Sherblom, 2011, p. 255).